Dialpad named to Inc. 2021 Best in Business List in Business Products


SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, has been named to the Inc. 2021 Best in Business list for business products. Inc.’s Best in Business Awards honor companies that have gone above and beyond to make a positive impact. The list, found in the Dec. 14 issue of Inc. magazine, recognizes private American small and medium-sized businesses that have had an outstanding impact on their communities, industries, environment, or society as a whole.

“We knew the future of work was hybrid and had this vision in 2015 when we trademarked ‘Work from Anywhere™’, the pandemic only accelerated the transition. While hybrid and remote working becomes the norm, communicating with a distributed workforce should be sleek, streamlined and beautiful,” said Craig Walker, CEO and Founder of Dialpad. it takes.” Improving corporate communications and helping to improve hybrid working is therefore essential for us.”

Dialpad’s mission to revolutionize business communications is to enable businesses to unify different communication methods in a mobile-friendly way. With Dialpad, users can rely on a single app for all business communications and stay productive from anywhere in today’s era of hybrid remote work. As the only provider of a truly unified Communications-as-a-Service (TrueCaaS™) experience and regular launch of new features in 2021, Dialpad continues to focus on improving the hybrid work experience for everyone.

“What started for us during the pandemic as an effort to showcase businesses that were helping the community has turned into a recognition of the social, environmental and economic impact,” said Scott Omelianuk, editor of Inc. . “The companies on this year’s list are change-makers with hearts who bring the best of their business to the people and communities around them.

Dialpad’s positive impact on the community over the past 12 months ranges from contributing to India’s Automatic Speech Recognition (ASR) community to supporting the National Juneteenth Observance Foundation. Multilingualism for natural language processing (NLP) is a growing challenge in the ASR community, especially for low-resource languages ​​in emerging markets. The Dialpad India team surpassed benchmarks in the Multilingual and Code-Switched ASR Challenge for Low-Resource Indian Languages ​​and successfully trained Multilingual ASR models in six Indian languages. The research done will prove useful in both academia and commercial industries.

Dialpad has been selected by the National Juneteenth Observance Foundation to support its mission to make Juneteenth a nationally recognized holiday. The National Juneteenth Observance Foundation was able to leverage Dialpad’s calling and conferencing capabilities to help pass Juneteenth legislation. Additionally, the foundation uses Dialpad to record and transcribe oral histories of historical figures to ensure that their important stories can be passed on to future generations. With Dialpad powering the organization’s voice and video communications, the National Juneteenth Observance Foundation successfully helped pass the Juneteenth National Independence Day Act.

Rather than relying on quantitative criteria related to sales or financing, the publishers of Inc. reviewed the company’s accomplishments over the past year and noted how they have made a positive difference in the world. Inc. then selected winners from over 49 different industries – from finance to software to engineering to fashion and more. – and in categories based on age and income. The applicant pool was extremely competitive, with approximately 2,700 applications and a sub-single-digit acceptance rate – a huge achievement for these honors in the roster’s second year. Winners for Gold, Silver, Bronze and Overall Excellence across all industries and categories are featured online at inc.com/best-in-business.

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About the keyboard

Dialpad is the global leader in AI communications for businesses, transforming the way the world works together. Dialpad customers benefit from truly unified business and customer communications, including a cloud-based business phone system, text and team messaging, video meetings, and the world’s most advanced AI-powered contact center, all in a beautiful app. Over 7,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere, including Motorola Solutions, Netflix, T-Mobile, Twitter, Uber and WeWork. Visit www.dialpad.com for more information and to request a demo.

About Inc. Media

The World’s Most Trusted Business Media Brand, Inc. provides entrepreneurs with the knowledge, tools, connections and community to build great businesses. Its award-winning cross-platform content reaches over 50 million people each month across various channels, including websites, newsletters, social media, podcasts and print media. Its prestigious Inc. 5000 list, produced annually since 1982, analyzes company data to recognize the fastest growing private companies in the United States. The worldwide recognition that comes with inclusion in the Inc. 5000 empowers these founders to engage with their peers in an exclusive community with the credibility to drive sales and recruit talent. The associated Inc. 5000 conference is part of a popular portfolio of bespoke events produced by Inc.


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